TiVo gets a mixed review when it comes to online community outreach (aka “Social Media” – whatever that means). They pioneered customer engagement on a company-focused forum. Yet, TiVo has stumbled in the blogosphere…. from joining the conversation late (and still currently suffering from trust issues) to their own craptastic blog initiative. Fortunately, they’re leading the way again when it comes to Twitter (and FriendFeed) and I’ve compiled a list of TiVo folks worth following.
TiVo’s primary Twitter account is helmed by Shanan Carney, “the voice of TiVo,” who owners have probably encountered in various TiVo videos and lurking on the TCF. I’m not sure how many of the others listed below are officially sanctioned spokespeople. And maybe company independence a good thing. Unlike many Twitter monologue spammers marketers, these appear to be real people with real personalities that just so happen to love (?) and work for TiVo.
Keep in mind this isn’t a comprehensive roundup of all TiVo employees who’ve infiltrated Twitter. In fact, I’ve excised multiple individuals that I follow who don’t explicitly mention TiVo within their profiles. However, do what you must in the comments.
THE TiVo Diva
Director, Product Marketing
Director, TiVoCast Operations
Vice President, User Experience
Director, Product Management
System Operations Engineer
TiVo PR, Ruder Finn
CEO Hybrid TV (TiVo Australia)
A few TiVo-related Twitter personalities to check out: