Netflix Causes Family Strife

I’ve had The 40-Year-Old Virgin at the top of my queue for over two months, during which time Netflix has failed to deliver. I’ve even resorted to cheap tricks in hopes of improving my situation. Either Netflix is throttling the movies I get or they just don’t have enough inventory. I’m not sure which is worse… penalizing an active customer or poor planning. And if it is poor planning, how come they haven’t seen the error of their ways and purchased more stock?

My fiancé thinks I’m throttling her movie selections in favor of mine. She wonders how it’s possible Battlestar Galactica DVDs continually arrive but her DVD selection never does. Seems a little suspicious, don’t you think? So I begged Netflix to restore harmony to my home and this was their response:

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MovieKlub Mail Order DVD Service

Here we have yet another video distribution system that will fail (see MovieBeam ). MovieKlub will send you up to two DVDs a week for $24.99/month. So what’s the big deal? These movies can only be played 3 times… then you toss them out or return them for recycling. We’ve seen similar schemes in the … Read more

Disney’s MovieBeam Goes HD

MovieBeam, who just received a large cash infusion, is relaunching in 29 markets this year. In fact, my neighborhood already appears to be online. Basically you buy the Linksys MovieBeam set-top box, every week a few movies are downloaded via a digital over-the-air (OTA) signal, and then you choose which you want to rent. The … Read more

Netflix Queue Hack Debunked

Several weeks ago Thomas Hawk reported on a method to improve your odds when dealing with backordered Netflix movies. It goes like this… you only fill your queue with out-of-stock DVDs and presumably Netflix has no choice but to fulfill your request. Nice theory… but in reality we haven’t gotten a new movie in several … Read more

Cisco Funds Disney’s MovieBeam

If you recall, MovieBeam was a Disney service similar to Akimbo offering pay-per-view rentals of downloaded movies via leased set-top boxes. After testing the service in a few markets, Disney shut it down and later spun off the company. Most, including myself, figured it was gone for good despite comments that service would be relaunched … Read more

Netflix Experiments With Advertising

Netflix has begun incorporating third-party advertising onto their envelopes. Beginning last week, DVDs to certain customers in certain geographic regions were targeted with a Memoirs of a Geisha ad and this week Aeon Flux arrived at my door step. Also this week, I participated in an online customer survey specific to that envelop flap. I … Read more

Netflix Declares Blu-ray Winner

A next generation DVD format war isn’t good for consumers or the industry. When I spoke with Steve Swasey, Director of Corporate Communications, in September he stated Netflix was concerned about a fragmented market and hoped for consolidation. Neflix CFO, Barry McCarthy, touched on this topic during an investor conference call yesterday. In addition to … Read more

Studios Shun Netflix, No Downloads

Netflix has run into the studio brick wall. At this point the studios have very little incentive to move their media via third-party download: DVD sales are a huge cash cow and they own existing services Movielink and CinemaNow. I imagine both Netflix’s rumored player and their partnership with TiVo are indefinitely on hold. At … Read more