As older TiVo set-tops losing Amazon Instant and YouTube, Roku has drawn a line in the sand with similar partner responses. No Roku players produced prior to May 2011 (a lifetime ago in this space) will receive software updates. And, as app complexity and hardware requirements increase, existing channels will be dropped. Namely HBO GO – which was retired this week:
Beginning July 14th 2015, HBO GO will no longer be available on the Classic Roku devices. HBO strives to offer its customers the best possible experience on the Roku platform. Due to Roku’s discontinued support of the classic Roku players, HBO would be unable to guarantee a great video experience on these Classic Roku devices. Classic Roku players (those made before May 2011) have a more limited experience than current generation Roku players due to ongoing changes in software. Unfortunately, HBO Go will no longer be compatible with these devices
Time marches forward and this really isn’t a case of forced obsolescence. Not to mention, as with Amazon on TiVo, Roku will throw you a bone — offeringing a 20% discount on any new Roku 1, 2, or 3.
We understand this may be an inconvenience and we’re offering a discount if you are eligible so that you can update your player. Please email promohelp@roku.com for instructions.