Zatz Not Funny!

Dave Gets Netflix Downloads

I’ve been actively trying to get access to Netflix’s new online movie service. My first email response from customer service:

I appreciate you inquiring about âWatch Nowâ? feature, at this time we do not have any information on this feature. I have enclosed the list of plans that are available.

Their response to my second query a few days later:

We appreciate your interest in our new instant viewing feature. At this time, we are enabling members to the program in stages. This is to ensure the best possible experience for all participants. We currently plan on making instant viewing available to all Netflix subscribers by June of 2007. We are currently unable to add subscribers to this program on demand.

Frankly, this irks me. Not because I’ll frequently use this service, but because it’s less than ideal customer service — either enable everyone who asks, or call it a beta and let folks apply. Well, it looks like I got the back-door blogger hookup through their PR department because I’m live now. Though, I suggest everyone who wants access to keep the pressure on Netflix Support to encourage a shift in policy.

Question of the Day: Blackberry Slingplayer?

Another day, another question! Actually, we probably won’t do this daily and this question came in yesterday. A fellow tech blogger asks:

Would you clear something up for me? Is there a Blackberry version of the Slingplayer and is EDGE fast enough to support it?

Sling doesn’t currently provide placeshifting software for the Blackberry platform… which is too bad as Windows Mobile drives me crazy. While getting briefed on Sling’s CES announcements a few weeks ago, I did inquire about Blackberry support. They are aware of consumer interest in such a product, though I wasn’t able to determine if something is or is not being developed at this time. Either way, I wouldn’t expect support in the near future. To recap, Sling does offer Slingplayer Mobile for Windows Mobile PocketPC and Smartphone editions ($30), while Symbian and Palm clients are currently in beta testing.

Digital Media Bytes: Zune Edition

A periodic roundup of relevant news… Microsoft eying WiFi-enabled Zune filling stations: Engadget Flash-based Zune due in Q407, better WiFi soon: Digital Music News Microsoft made Zune because partner hardware “sucks”: Bloomberg Universal and Sony prohibit Zune sharing for certain artists: Zune Thoughts Europe dreaming of a brown (Zune) Christmas: Washington Post

Hands On With Netgear Dual Mode Skype Phone

I must preface this post by saying Netgear gifted me with their new $199 Dual Mode Skype Phone, part of my CES Blogger In Residence prize package (AKA ‘Dave got paid’). So, it’s entirely possible I’m not objective and therefore I won’t do a formal review. Having said that, quite a few products sit (unopened) on my floor for months waiting to be reviewed… whereas I immediately put this phone into production when I returned from CES.

Unlike Netgear’s previous WiFi Skype phone, this model has a base station which you wire to your home router. The base station will also accept a telephone connection from your “land line” — hence the “dual-mode” moniker: Skype + Land Line. Which brings me to the first point (of two) that I wanted to share…

Question of the Day: Repair or Replace iPod?

I get a decent amount of questions via email covering a variety of topics — Believe it or not, I try to answer everything that comes my way. I don’t know why I didn’t think of doing this sooner, but I’m going to start running selected questions and answers. Perhaps my response will be useful to a larger group, and perhaps you readers will have alternate suggestions worth considering.

First up we have a question from a long-time supporter of the site. The last time I heard from John he was debating between television models at Best Buy. We had a few back and forths and then he didn’t take my advice. Ha! This time around, I think John and I are in agreement:

I bought an 20 gig iPod 2 yrs ago but now it has some sort of – can you believe it – frown face. Apple wants $250 to “fix” it. I have all of my tunes backed up so it’s not a problem to start over. What do you recommend? Also, have you ever heard of the frown face icon on the iPod? Weird I know.

Hands On With Netflix Downloads

I wasn’t one of the lucky 250,000 to receive Netflix’s new movie download service, but my buddy Matt got the hook up. Matt and I go way back and he’s always kept me current on the video game industry. As roomies in college he made sure we had 3DO and the Japanese Nintendo 64 months before US release… not to mention the Sega Saturn and the first Playstation, plus a huge Mitsubishi monitor to game on.

Anyhow, Matt’s Watch Now tab is active and he spent some time playing around with it:

It works fine — easy installation, no interruptions during the stream. Video quality is good. But the library of titles SUCKS right now (all old stuff). And uhhhhh, sitting at my desk to watch a movie… sucks too. Kinda cool overall, but I don’t see myself using this. I’m sure you’ll find a way to make it better!

Storing Stuff, Part 1

Whether or not Microsoft has the right solution, the company has hit upon a problem in need of solving: how to store your digital stuff. Microsoft launched its Home Server at CES with the goal to create a storage hub for your media files. Some folks wonder whether consumers will buy into the idea of a home server, but with the explosion of storage-worthy digital media, there’s no question. In fact, I’m a little surprised there hasn’t been more mainstream coverage of the Home Server announcement (you know, beyond Engadget and Ars Technica) given its importance in signaling a new trend.

Let me give you my own house as an example. We have two active laptops (1 Apple, 1 PC), one active desktop (Apple), two digital cameras and three iPods. All of these devices generate and store media files that we want to preserve, preferably in our own home rather than on a remote server. My husband has managed this in a couple of ways, first by rigging an old Apple G4 tower to act as a server, and then by buying a Western Digital USB hard drive. Both solutions have worked (the USB hard drive is excellent), but the general public probably wouldn’t consider either, simply because the general public probably doesn’t think about digital storage at all.

Microsoft has the power to change that.

TiVo @ CES Odds & Ends

MusicChoice
While at CES, TiVo announced a partnership with Music Choice to provide music videos. I was informed that this will be a free service for TiVo customers powered primarily by TiVoCast technology.

One True Media
One of the broadband initiatives announced in November may launch as soon as February. In a partnership with One True Media, folks can upload home video (fees yet to be disclosed) to the OTM website. Once uploaded, video can be “published” to the web, to DVD, or to a TiVo. Recipients will enter a code via their TiVo interface to receive the video, which should show up within 15 minutes.

TiVo Web Page
As reported on a few other blogs, the TiVo website is undergoing a facelift. More than just a new color scheme and Web 2.0 look, the updated site includes an enhanced personalized area and new features such as listings of the weekly top shows. Sounds like somewhere down the road, info from TiVo units may make it onto the site… such as pointing out scheduling conflicts.