The backstory… We moved into our new (old) home about three weeks ago. And, to be efficient, merely transferred our Cox cable and Internet services. Unfortunately, the migration wasn’t quite as seamless as I had hoped – including blown scheduling by Cox and several days without service at both the old and new locations (without restitution). Additionally, regular readers should be familiar with my ongoing switched digital video pain and Cox’s restrictive CCI Byte implementation… leading to severely crippled TiVos. So no one should be surprised I’d want to give Verizon’s FiOS a try. Given reader encouragement in the comments and an upcoming siding project, we accelerated the plan.
My original goal had been to run both Cox and Verizon services simultaneously, reserving the right to terminate the install at any time, but within 10 minutes of the technician surveying the landscape he started severing legacy coax – which is when I realized there was no turning back. The installer (Matt W.) very patiently and expertly accommodated every request and performed outstanding, detailed work during his 6.5 hour visit. Not only that, he refused every offer of a beverage and a generous tip.
Now I did inform Verizon ahead of time that I’d ordered service, but I’m not sure I received any sort of special treatment. In fact, it could have worked against me…
