About a month ago, Rhapsody updated their music streaming service technology in such a way (certs) that respective changes were required from home audio vessels. From Rhapsody’s forum representative:
we contacted all our device partners several months before this necessary change to our service, providing them all the info necessary to make a successful change. The vast majority of these partners made the change on time and successfully tested their devices (as did Rhapsody) and signed-off.
Thus far, TiVo is not one of “the vast majority” and remains non-compliant – resulting in the error message you see above. Rhapsody indicates support will be restored to TiVo Premiere hardware in the near future, which may have been corroborated by TiVo. But, unfortunately, Rhapsody’s rep indicates Series 2 and TiVo HD/S3 units are out of luck:
As far as the series 2 and 3 devices, Tivo has chosen not to update the firmware for those devices, meaning Rhapsody will no longer be accessible on them. This was a call that Tivo made, not us, and yeah, it sucks. Some manufacturers have run into speed bumps getting their updates out, and some devices have been end-of-life’d by the manufacturers. We didn’t know that the Tivo 2 and 3 series would be dropped for support until Tivo responded saying so.
So there you have it. However, given the relatively little forum chatter, I’d say there aren’t very many Rhapsody customers streaming music via TiVo anyhow and we know the Premiere is TiVo’s actively developed platform. Although this isn’t the first time apps have vanished… Yahoo retired their API, FrameChannel folded, CBS didn’t renew their Fantasy Football dealio, Disney movies and Jaman are no more, etc. Which sort of suggests folks stick with the cableco DVR and pick up a fee-free $60 Roku for continued app availability, development, and variety – if that’s a priority.