Heiko Thies did it better then some high priced marketing firm, IMO. On a whim I decided to e-mail the Palm CEO and see if he’d respond. After all even Apple’s CEO Steve Jobs has been responding lately to customer email. To my surprise, Jon Rubinstein responded back. It’s really good to see some CEOs still care and take the time to talk to customers. I currently have an iPhone but I’ve been a happy Palm customer before and I hope to be again when a Palm device hits AT&T.
Which is exactly what Jon Rubinstein wants of him: “You should buy a Pre plus because it is the best smartphone on the market. Try it, you’ll like it!!!!”
While most of us agree that Palm’s currently in a world of hurt, it’s refreshing to see direct communication with the rank and file straight from the top. But I’m still awaiting the the aluminum unibody Pre Double Plus before giving webOS (2.0) another look.