We don’t typically cover personnel moves, but we’re making an exception this week as I’m personally bummed that TiVo Inc. is letting Shanan get away. Most know her as the long-time “voice of TiVo” … but she’s served a far more important internal role as consumer advocate. As TiVo seems to focus more on corporate partnerships and patent lawsuits, while their direct subscriber count dwindles, I was disappointed to learn of her upcoming departure and wonder if TiVo can (or will) find a similar champion for we, the people. (I was a TiVo customer long before I was a TiVo blogger.) Specific to Shanan, our friendship transcended TiVo Inc. years ago. She knows I’ve got her back and wish her great success with the next thing(s).