I was chatting with one of my blogging buddies who mentioned I should check out The 4400. We had caught the first season on DVD and enjoyed it, but I heard or read something that implied the later seasons weren’t as good – and we moved on. However, he said he’s enjoyed all of them… So we’re going to give it a shot and before we miss more episodes, I headed on over to tivo.com for some online scheduling action.
As you can see from the image above, I was hit with a survey. Before getting into the nitty gritty of it, they asked why I was visiting the site. Apparently I gave the wrong answer because the survey abruptly concluded. Bummer.
So what could tivo.com use? We had an interesting suggestion the other day for some badge creation tools that hook into our units and display our top Season Passes and such. I think we could even go a little simpler by displaying our model(s) — though, they should be customizable. Everyone wants to brag about the size of their hard drive, right?
As far as existing elements, I haven’t really spent much time going through TiVo’s support pages though I do recall not caring for the color. And the list of search results are too short, requiring more clicks. TiVo.com desperately needs some specific product descriptions and a comparison chart, outside of the store area, to assist and educate potential customers.