And I thought this month couldn’t get any worse for Tivo… First they’re hammered with bad press due to Macrovision DRM. That was followed by Metron, the company handling Tivo’s phone and web orders, folding last Friday. Little did we know Tivo had a television and web advertising campaign beginning this week.
Sadly, Tivo is still unable to receive web or phone orders. They did list a new phone number, though I received a message stating the line is out of service. 1-877-BUY-TIVO has an updated recording indicating they plan to reopen for business 9/26.
Tivo says: Sorry, but we’re unable to take your order online at this time. Please order by phone now: Call 1-800-698-3530