In a strange turn of events, Tivo is no longer accepting orders for DVR units via phone or web. Unconfirmed posts suggest the company they outsource sales duties to has folded. Upon calling 1-877-BUY-TIVO a recording informed me, We are currently experiencing technical difficulties. Please visit our website. However, potential web customers are being directed to Order at Best Buy and informed that we are temporarily unable to offer gift subscriptions. Furthermore Tivo no longer has an outlet to sell Tivo-branded accessories, such as replacement remotes, and is unable to fulfill TivoRewards.