Verizon FiOS TV IMG 1.9 Rollout Paused

The eminently valuable Verizon Idea Exchange is not only a rich resource for customers and employees, somewhat reminiscent of the TiVo Community Forum back when TiVo actually cared participated, it’s also a blogger gold mine. Unfortunately, the news I bring you today represents a little short term pain based on customer feedback. Yet, it’ll presumably result in a better long term experience. The FiOS IMG 1.9 nationwide rollout has been temporarily placed on hold. From Verizon Director Joseph Ambeault:

We are pausing for a moment to incorporate some customer feedback into 1.9 (e.g. SD Override wizard and improved contrast between the text and background)… we’ll be back in action shortly.

And…

We’re incorporating feedback we got from customers in the 4 markets that were already upgraded to 1.9.  Just some minor tweaks as we get ready to roll to other markets in the coming months.

Anecdotally, based upon ZNF commentary, it does appear some users have had difficulty reading text within the toned down color scheme. But I have no idea what this SD Override wizard is, as I do my best to avoid SD channels. Not to mention that most televisions offer plenty of display modes to stretch or zoom content. But our audience is probably a little more savvy than the typical cable customer and it sounds like Verizon may have ended up with a number of confused or disgruntled subscribers who’ve received 1.9. Hopefully, they clear these issues and resume the rollout in short order. As I’m ready for the 16:9 guide and whole home streaming to/from each and every HD DVR.

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DISH Network Embraces Whole Home DVR

DISH Network recently held their annual Team Summit for partners and retailers. Scott Greczkowski of Satellite Guys was in attendance… and came back with a treasure trove of info and photos. The most compelling story for us gadget loving consumers was the unveiling of Echostar’s new whole-home DVR solution, which will be composed of at least one … Read more

Oregon Also Receiving New 6 Tuner Moxi DVR

It turns out Shaw Cable (Canada) won’t be the only provider rolling out a 6 tuner Arris Moxi DVR and extenders… As BendBroadband, a smaller cable operator, also intends the leverage Arris’ hub and spoke DVR model in Oregon. Whereas Shaw is going with “Gateway” and “Portal” units, Bend has christened their implementation as the … Read more

Moxi Reborn! In Canada.

shaw-gateway

It’s good to see that Arris, a cable and broadband company, hasn’t given up on their (dirt cheap) Moxi acquisition. Thanks to Shaw Cable, our Canadian neighbors to the north can pick up the next generation Moxi HD DVR and Moxi Mate as the Shaw Gateway and Portal. Featuring a very healthy, and perhaps industry leading, HD 6 tuners! (Making its 500GB hard drive seem somewhat undersized.)

Marcus turned us on to the news and wonders:

So I called Moxi and spoke with a nice dude named David and got the same response when I speak with Tivo about upcoming products, “I dunno”. And why Canada? And do you think this will ever hit retail in the states?

Despite Moxi’s Emmy Award winning interface and functionality that was, at one point, ahead of its time, the various champions/owners never managed to get traction here in the US as a set-top provider for the likes of Charter or in retail. In fact, under Arris, the Moxi branding appears to have been abandoned. At least in terms of Shaw’s whole-home PVR solution. But, given that the new Gateway product has been engineered with support for CableCARD technology, I’d say the intention is… or was… to market this product here in the US.

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TiVo, EchoStar, DISH Network Make Nice Nice (To The Tune Of $500 Million)

tivo-slays-dish

After decades of DVR patent litigation, the court’s most recent decision has forced EchoStar (SATS) and DISH Network into a $500 million settlement with TiVo. Above and beyond the court-sanctioned penalty of $100+ million paid in 2008.

As the story goes, TiVo approached DISH way back when to partner and dropped off an early DVR for evaluation. Well, a deal didn’t get done and that DVR was never seen (by TiVo) again. Yet the underlying tech was reverse engineered, finding its way into EchoStar’s own DVR offerings. And, thus, TiVo filed suit. It’s been a long and winding road. Including a sleep-inducing visit to the US Courts of Appeals by yours truly. While most other corporate entities would probably have settled sooner at a smaller cost, DISH/Echo CEO Charlie’s Ergen’s strategy appears to have been dragging litigation out as long as possible until they either caught a lucky break or TiVo ceases to exist. Heck, TiVo challenged the courts to do the right thing and wrap this up in a timely fashion. It didn’t happen, DISH/Echo were found in contempt (again), and here we are. $500 million isn’t the $1 billion (!) TiVo was posturing for. However, for a company that has very rarely found profitability by actually selling its own product, this is a huge windfall and the respective parties can finally put it to bed. Assuming the courts let them.

Some details of the settlement from a joint announcement:

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The State of Boxee, Roku and Tivo

Light Reading TV interviews Roku Anthony Wood Boxee Avner Ronen

One of the best things about this week’s Light Reading Cable event was Avner Ronen’s unfailingly humorous commentary. That guy could be a stand-up comedian. And in an industry where much is taken far too seriously, a little levity is appreciated.

That said, just because Avner was funny doesn’t mean he didn’t also have some status updates and pearls of wisdom to dispense. Here’s what I got from the Boxee CEO, along with Roku CEO Anthony Wood, and TiVo exec Tara Maitra. For more, check out Light Reading’s own coverage including interviews on Light Reading TV.

Boxeewants to own the user experience
Avner Ronen still insists Boxee doesn’t want to be a cable killer. Instead, the company wants to own the user experience – not the delivery, the content, or the box. To date, the company has 1.7 million users worldwide, and it plans to use its recent funding round of 16.5 million dollars to license more content, get distribution on more TVs, and most importantly, continue focusing on product development. Avner says that Boxee still doesn’t meet the babysitter test – i.e. the babysitter wouldn’t necessarily be able to watch TV upon encountering the Boxee Box for the first time. However, the company is aggressively working on moving from being a geek-only product to one that’s appealing to mainstream early-adopters.

Rokuwants to be a next-generation video network
I don’t know that I could have articulated Roku’s goal of becoming a next-gen video network before CEO Anthony Wood did yesterday. (Ah, so that’s what the little box that could wants to be when it grows up!) But it’s a noble aim, and certainly one that Roku’s made a good start on achieving. According to Wood, Roku has already shipped more than a million boxes through direct Internet sales, and that number could explode when the company hits the retail big box stores this year. Meanwhile, Wood also noted that customer surveys suggest that new Roku owners are cutting back on cable services at a more rapid rate. Last year 30% of new owners said they downgraded cable service or cut it altogether. This year that number’s already at 40%.

Other Roku notes: Wood says the company will probably have more than 1,000 channels by the end of the year, and it will launch its first international product in 2011.

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Verizon FiOS TV IMG 1.9 Update Rolling Out

Unveiled last August and expected to ship by the end of 2010, Verizon’s FiOS TV IMG 1.9 experience is finally complete; the show stopping bugs have been squashed and the rollout has begun. Some highlights from the release notes:

IMG 1.9 is our most significant upgrade to FiOS TV’s guide since we introduced the Interactive Media Guide in 2007. There were few portions of the guide software that weren’t enhanced in this release.

  • New look and feel with higher resolution graphics and smooth animations
  • Re-design of search and better integration throughout the guide
  • Expansion of guide data to include complete cast information and air date
  • New Channel Guide view providing another option for navigating live TV content
  • Recommendations for live TV content
  • Ability to select the Widgets that are displayed in the carousel
  • More parental control tools and a configuration wizard
  • Overhaul of Message Center
  • Improved 3DTV support
  • Support for Descriptive Video Service, native pass through, 1080p, and MP3 and MPEG-4 decoding on select devices.
  • A long list of DVR and multi-room DVR enhancements
  • Even more ways to customize the guide to your personal preferences

Beyond those bullets, Verizon has also enabled eSATA hard drive expansion. However, unlike TiVo, there are no artificial brand/model restrictions based on marketing relationships.

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Deal of the Day: TiVo Premiere XL @ $200

If you happen to be in the market for a TiVo Premiere and don’t object to a refurb unit, Woot’s got the deal for you. They’re offering the TiVo Premiere XL for $200 with service running the traditional $12.95/month. While you could pick up a new Premiere from TiVo.com for $100 @ 20/mo, over the … Read more