Staples entered the home automation space with an inspired, bold plan (and hardware hub). But sustaining the smart home movement required more resolve (in the form of time and money) than they’re obviously willing to commit. From the Friday (of course) email blast:
Staples will discontinue selling Staples Connect in our stores and online, but the Staples Connect service and related products will be supported in collaboration with Z-Wave Products, a leading provider of Z-Wave enabled wireless technology including security, lighting, and energy monitoring products, and smart home software company Zonoff. Z-Wave Products will work with Zonoff to continue to make updates to the Staples Connect App ensuring that it continues to operate with your existing home automation products.
Unlike Nest’s ham-handed approach with Revolv, there’s no public shaming required here to encourage the companies to do the right thing. So, while Staples is ceasing sales of their hub, Z-Wave Products and Zonoff will continue to offer some level of support for existing customers. Further, those who bought in will be compensated with a $50 Staples gift card… which is the break-even point for many. Next!