As a follow up to the failure of CableCARD and customer service post, I’m back in business. Cox Communications reps continued to reach out yesterday, but I was frustrated and beat down – and not interested in providing any more explanations of the issue or facilitating additional troubleshooting. So they went about resolving the situation on their end. Not sure what was done, but my entire channel lineup is now available on the TiVo Premiere (with it’s own set of issues that we’ll get to). Which dovetails nicely with the question of cutting the cord…
As attractive as it may seem to dump the cable co, it’s not really an option in our household. We enjoy our premium TV. And we enjoy the (usual) simplicity of our setup. There’s no question that over-the-top video is now everywhere. And expanding. Yet, the selection remains unpredictable. As does the quality of content and delivery. (Low-res Alf reruns on Hulu entertain for all of ten minutes. OK, maybe 20, Mr. Shumway.) However, there are options… for tech enthusiasts like us. But for most folks, beyond STBs with integrated Netflix or YouTube streaming, Internet-sourced content in a lean-back environment is a mystery.