When it came time to choose a new mattress this past summer, I decided to wire up our bedroom with Sleep Number and Sleep IQ. Casper gets a whole lot of tech press, for reasons that aren’t entirely clear given their now commonplace bedding materials and a limited one-mattress-fits-all product lineup. Whereas I truly hoped to embrace technology as a potential means of enhancing our sleeping experience. Sleep Number seemed to fit the bill. And, four months in, we’re extremely satisfied with our decision.
After hours of research, including extensive and appreciated online pre-sales chat along with an impressive Consumer Reports’ endorsement, I ended up purchasing the entry-level Sleep Number C2 model with a SleepIQ upgrade. Interestingly, the same core components and functionality are found within all Sleep Number mattresses (that we’ll get to in a minute). What differs are things like padding and cover thickness or composition. Indeed, the Sleep Number C2 is Consumer Reports second highest rated bed… right behind the Sleep Number i8, but at 1/3rd the cost. Having replaced a pair of name brand mattresses the last few years, due to depressingly rapid deterioration, we’re appropriately conservative with ongoing bedding investments.
Sleep Number’s claim to fame is producing an infinitely adjustable bed. This is accomplished by a small, shoe box-sized pump (aka the “Firmness Control” module) that is mated, via two clear tubes, to a pair of industrial strength air mattresses – one for each occupant. My pump fits under and behind our platform sleigh bed with plenty of clearance. When not actively inflating or deflating, as it is 99% of the time, it sits there silently. When in action, the pump does emanate sound – yet the to-be-expected noise is short-lived and rather mild. Of course, introducing a mechanical component adds some risk in terms of reliability. But Sleep Number provides what looks to be a relatively reasonable 25 year limited warranty — full coverage the first two years, followed by a depreciating amount starting with year three – at 72% coverage, then dropping 4% a year. However, unlike my prior two failed mattresses, I also gain some peace of mind with a modular system. Should one component fail, I’m not on the hook for an entirely new bed.
Sleep Number firmness is controlled via remote and, irrespective of bed model, all are wireless at this point. Although the more modern, sexier variant (along with a newer, quieter pump) isn’t bundled with the C2… unless you upgrade to Sleep IQ — more on that later. Button count varies, dependent upon how you trick out your bed (via, say, an adjustable base or temperature-controlled layer). My AA-powered remote is minimalist, as I like it, with four primary buttons. The side one toggles which of the two air chambers we’re interested in looking at, along with a customizable display label – like “Dave”. Two buttons increase and decrease firmness in 5 point increments on a 0 – 100 scale and another button serves dual purpose as ‘menu’ and ‘select’. Picking up the remote turns on the display and immediately connects it to the pump over 802.15.4 RF. And, the real beauty is, you (and your partner) can adjust firmness whenever the mood strikes. I prefer a firmer bed and have generally settled in around 65 — raising pressure when I want it even firmer for TV-viewing or lowering it a bit the days I’m sore from the gym. My pregnant wife also prefers a firmer sleep surface (about 70)… at the moment. But I’m fairly confident she’ll significantly soften it up a few months from now.
While the remote looks sharp and performs as it should, it doesn’t feel like the most solid accessory and the plastic screen is prone to scuff marks. Fortunately, there is another way…
Beyond actual sleep comfort, what further piqued my interest in Sleep Number is their relatively new “Sleep IQ” technology… that brings smarts to your bed — with functionality similar to what one might find in an activity tracker or health monitor. But, instead of some crazy powered strap you slip under a sheet or sleeping in a wristband that collects limited data from a single location, an entire Sleep Number air chamber becomes a total body measurement instrument. Sleep IQ is a $300 upgrade that includes the circuitry required to sample changes in air pressure, reportedly 500 times a second, and the wireless communication capabilities to get at that info. In the case of my base C2 bed, for that same fee, I ended up with an upgraded remote and compressor – score! Double bonus: The Sleep IQ smartphone app will connect directly to your pump as an additional, virtual Sleep Number remote.
Much of the Sleep IQ tech lives in the compressor – there resides the BAM Labs brains that collect the data, along with WiFi and Bluetooth. And, in talking with Sleep Number VP Pete Bils, the challenge is not in detecting movement but filtering out noise. Indeed, the system is sensitive enough to pick up footsteps or dropped objects in the room. What does get captured, analyzed, and assigned a score (1-100) is heart rate, breathing rate, and presence… with the ability to distinguish an adult from a child or pet and without being impeded by a memory foam topper. In my experience, I’ve generally found Sleep IQ measurements both fascinating and on target – other than the periodic missed late night trip to the bathroom and the current inability to distinguish intentional wakefulness (while, say, watching TV) from restless sleeping as my Fitbit Charge does.
Many factors contribute to sleep quality, yet Sleep Number takes it to another level in terms of actionable intelligence. Jawbone may help you monitor caffeine intake, but Sleep IQ results can directly lead to Sleep Number adjustments. Having said that, they too recognize the need for additional context… and provide a journaling feature online and within their mobile apps (which have seen several updates since I first installed them) – that I’m too lazy to put to use. In fact, Sleep Number commissioned a two-month 44 couple study that concludes folks were able to successfully improve their restfulness via Sleep IQ insights — along with some interesting tidbits like, for one woman, a cat sharing the bed quantitatively increased her restlessness.
Welcoming the Internet of Things into your bedroom could reasonably lead to privacy concerns. For example, I assume Sleep Number can identify periods of, uh, adult activities. I asked Bils specifically if they could even calculate my body weight by the amount of air displaced … and he believes that’s doable. But the company’s Consumer Insight team runs focus groups to ensure they produce features that appeal (like kids bed uncarriage lighting) versus things that might creep us out and any shared data is deidentified. So, for me, Sleep IQ insight outweighs any potential or perceived risk. Regarding the future, Sleep Number continues to crank away, clearly seeing value and further opportunity in a connected platform. Says Bills, “As we expand our product line and user base, we’re beginning to look into what we want to talk to.” Like many, they’re taking a cautious, slower paced approach as the space shakes out — they see many players and potential integrations, like Apple Health, but no clear or universal standard.